Privacy Policy

We collect only the information you voluntarily provide when using our contact form:

• Your name
• Your email address
• The content of your message

We do not collect payment information, require account registration, or gather information about you without your direct participation.

Information you submit through our contact form is used solely to:

• Respond to your inquiry
• Follow up on your potential engagement with us

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not add you to mailing lists without your explicit consent.

This site stores your theme preference (dark or light mode) in your browser's localStorage. This data never leaves your device and is never transmitted to our servers.

This site also uses Google Analytics 4, which sets cookies in your browser to distinguish users and sessions. These cookies (e.g., _ga, _ga_*) persist for up to 2 years. If you wish to opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.

We use Google Analytics 4 (GA4) to understand how visitors use this site. GA4 collects data such as:

• Pages visited and time spent on each page
• Referrer information (how you arrived at the site)
• General geographic region (country/city level)
• Device type and browser
• IP address (processed by Google to derive location, then anonymized)

This data is sent to and processed by Google. Google may use this data in accordance with its own privacy policy. We do not use this data to identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser's cookie settings.

We use the following third-party services to operate this website:

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. The specific retention periods for each category of data we collect are outlined below.

If you would like your data deleted before the end of the applicable retention period, please contact us via our contact page. We will honor your request unless we are legally required to retain the data.

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of any future communications from us

To exercise any of these rights, contact us using the form on our contact page.

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) applies to our processing of your personal data. This section outlines your additional rights and the legal basis for our data processing.

Legal Basis for Processing (Article 6)

We process your personal data under the following legal bases:

• Contact form submissions: Legitimate interest (Article 6(1)(f)) — we have a legitimate interest in responding to inquiries from potential clients.
• Analytics (Google Analytics 4): Consent (Article 6(1)(a)) — analytics cookies are only set after you provide consent via our cookie banner.
• Marketing communications: Consent (Article 6(1)(a)) — we will only send marketing communications if you have explicitly opted in.

Your Rights Under GDPR (Articles 15–22)

As an EU/EEA data subject, you have the following rights:

• Right to access (Art. 15): You may request a copy of the personal data we hold about you.
• Right to rectification (Art. 16): You may request that we correct any inaccurate or incomplete personal data.
• Right to erasure (Art. 17): You may request that we delete your personal data ("right to be forgotten"), subject to any legal obligations requiring retention.
• Right to restriction of processing (Art. 18): You may request that we restrict how we process your personal data in certain circumstances.
• Right to data portability (Art. 20): You may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object (Art. 21): You may object to processing based on legitimate interest. We will cease processing unless we demonstrate compelling legitimate grounds.

To exercise any of these rights, please contact us via our contact page. We will respond within 30 days as required by the GDPR.

Cross-Border Data Transfers

Booked Solid Technology is based in the United States. If you are located in the EEA, UK, or Switzerland, please be aware that your personal data will be transferred to and processed in the United States, which has not received an adequacy decision from the European Commission. By submitting your data through our contact form or consenting to analytics, you acknowledge this transfer. We rely on your explicit consent and the necessity of the transfer for responding to your inquiry as the legal basis for this cross-border transfer.

Right to Lodge a Complaint

If you believe that our processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place of the alleged infringement. A list of supervisory authorities is available on the European Data Protection Board website.

This section applies to California residents and supplements the rest of this Privacy Policy in accordance with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Do Not Sell or Share My Personal Information

Booked Solid Technology does not sell, rent, or share your personal information with third parties for monetary or other valuable consideration. We have not sold or shared personal information in the preceding 12 months.

Categories of Personal Information Collected

Under the CCPA, personal information is organized into specific categories. The following categories describe the information we may collect:

• Identifiers — name and email address (provided via our contact form)
• Internet or other electronic network activity — pages visited, referrer data, device type, browser, and general geographic region (collected via Google Analytics 4)

We do not collect sensitive personal information, financial information, biometric data, or geolocation data beyond what is described above.

Your California Consumer Rights

As a California resident, you have the following rights under the CCPA/CPRA:

• Right to Know — you may request that we disclose what personal information we have collected about you, including the categories and specific pieces of information, the sources, the business purposes for collection, and any third parties with whom it was shared.
• Right to Delete — you may request that we delete the personal information we have collected about you, subject to certain legal exceptions.
• Right to Correct — you may request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing — although we do not sell or share your personal information, you have the right to direct us not to do so.
• Right to Non-Discrimination — we will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not receive different pricing, quality of service, or access based on your privacy choices.

To exercise any of these rights, please contact us via our contact page. We will respond to verifiable consumer requests within 45 calendar days as permitted by the CCPA/CPRA.

Authorized Agent

You may designate an authorized agent to submit a request on your behalf. To do so, you must provide the authorized agent with written permission signed by you, and we may require you to verify your own identity directly with us before we fulfill the request. Authorized agent requests can be submitted via our contact page.

We may update this policy from time to time. The "Last updated" date at the top of this page reflects when the most recent changes were made. Continued use of the site after changes constitutes acceptance of the updated policy.

For all privacy-related requests, including exercising your rights under GDPR, CCPA/CPRA, or other applicable privacy laws, please contact our designated privacy contact at:

privacy@bookedsolid.tech

You may use this address to submit requests for:

• Access to the personal data we hold about you
• Correction of inaccurate or incomplete personal data
• Deletion of your personal data ("right to be forgotten")
• Restriction or objection to processing of your data
• Data portability (receiving your data in a machine-readable format)
• Opting out of any future communications

You may also reach us through our contact page as a secondary channel for privacy inquiries. We will respond to all privacy requests within the timeframe required by your applicable law — typically 30 days for GDPR requests and 45 days for CCPA/CPRA requests.

If you have general questions about this policy, please reach out via our contact page. For privacy-specific requests, please use privacy@bookedsolid.tech.